We use the top nationwide networks, allowing your device to automatically connect you to the strongest nearby signal.

Yes, Ace is the perfect choice for fast and affordable home internet, plus, it can be used on the go as a portable hotspot device to ensure you have high-speed internet connection wherever you are. It’s perfect for home internet, streaming, video games, uploading, downloading, working from home, and any other wireless needs! It’s especially useful in rural areas across America.

Yes! Your device(s) will arrive to you already activated. All you need to do is turn the device on and it will automatically connect on the plan you selected at your initial checkout for the portable hotspot and the router. You may reach out to us at any time for assistance by emailing support@acehomeint.com. 

Yes, if at any time you would like to upgrade or downgrade your plan please simply email support@acehomeint.com and an agent will handle your request immediately.

We’ve partnered with proprietary technology partners to license their ESIM solutions to bring customers a device that provides the best coverage nationwide. We’ve combined that with our affordable data plans across the top networks to ensure our users have access to high-speed and high-bandwidth internet both at home and on the go!

Ace offers refunds on first-time purchases (for the device only) within 14 days of receiving your device in the mail. To begin the return process, please email support@acehomeint.com within the first 14 days of having the device. A refund may take up to 7 business days to process and will begin once Ace receives the device back. The data service is not refundable. Note: Shipping costs are non-refundable and any additional return label costs will be deducted from your refund. 

Our plan prices are straightforward with no hidden fees. Billing cycle is from the 5th of the month up to the 4th, even if you join in the middle of the month.First plan purchased will be charged in full + activation fee. The next bill that you're gonna get for your first renewal will be prorated to cover the days you aren't with Ace yet. After these 2 bills, all upcoming bills will be for the full price of the plan.

 If you go over your allotted data amount, you stop receiving data services until the next month begins. Data for the hotspot plans resets back to zero every 1st of the month. You can choose to upgrade to a larger GB plan mid-cycle in order to receive additional data by paying the difference of the two plans. For the routers, each plan has its own reset date (see the Plans page for more details).