Ace offers high-speed coverage across the entire United States, including rural areas. We use the top nationwide networks and your device will automatically connect you to the strongest nearby signal. 

Yes! Ace is the perfect choice for fast and affordable home internet. Plus it can be used on the go as a portable hotspot device to ensure you have high-speed internet connection wherever you are. It’s perfect for home internet, streaming, video games, uploading, downloading, working from home, and any other wireless needs! It’s especially useful in rural areas across America.

Yes! Your device(s) will arrive to you already activated. All you need to do is turn the device on and it will automatically connect on the plan you selected at your initial checkout. You may reach out to us at any time for assistance by emailing support@acehomeint.com. 

Yes, if at any time you would like to upgrade or downgrade your plan simply email support@acehomeint.com and an agent will handle your request immediately. Keep in mind that 25GB is the lowest data package we offer, while 800GB is the highest.

We’ve partnered with Simo Connect to use their patented cloud SIM technology that automatically connects the device to the strongest available signal in its area. We’ve combined that with our affordable data plans across the top networks to ensure our users have access to high-speed and high-bandwidth internet both in the home and on the go!

Ace offers refunds on first-time purchases within 14 days of receiving your device in the mail. To begin the return process, please email support@acehomeint.com within the first 14 days of having the device. A refund may take up to 7 business days to process and will begin once Ace receives the device back. Note: Shipping costs are non-refundable and any additional return labels costs will be deducted from your refund. 

Our plan prices are straightforward with no hidden fees. The billing cycle is from the 5th of the month up to the 4th, even if you join in the middle of the month. The first plan purchased will be charged in full + activation fee. The next bill for your first renewal will be prorated to cover the days you aren't with Ace yet. After these 2 bills, all upcoming bills will be for the full price of the plan.

Data resets to back to zero on the 1st of each month. If you go over your allotted data amount, you stop receiving data services until the next month begins. You can choose to upgrade to a larger GB plan mid-cycle in order to receive additional data by paying the difference of the two plans!